Frequently Asked Questions
Everything global operators, distributors and project integrators ask before they order — from customization and certification to lead time, payment, warranty and cloud IoT support.
Do you support custom cargo lanes and cooling temperature?
Absolutely. Cargo lanes can be reconfigured for different product sizes (bottles, cans, snacks, fresh boxes), and cooling can be tuned to your market — standard units hold a stable 2–10 ℃ with Embraco / Donper compressors and eco-friendly R290 refrigerant; ambient-only configs are available to cut weight and energy cost.
Can you customize the machine for our brand (OEM / ODM)?
Yes. We offer full-chain OEM & ODM: appearance & painting, screen & UI, software, cloud system secondary development, cargo-lane configuration and special cooling temperature. Our typical workflow is: requirement discussion → feasibility study → design → prototype → 72-hour stress test → mass production → shipment.
What types of vending machines do you manufacture?
We build a complete range of unattended retail hardware: drink & snack vending machines (single-cabinet, ~300 capacity), double-cabinet combo units (~600 capacity), AI vision smart cabinets with camera-based grab-and-go settlement, and locker & custom cabinets for parcels, fresh food and electronics. Each is engineered for high-frequency public-site operation with a reinforced galvanized steel chassis.
