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Frequently Asked Questions

Everything global operators, distributors and project integrators ask before they order — from customization and certification to lead time, payment, warranty and cloud IoT support.

Do the machines support payment standards in our market?

Native MDB 4.2 & DEX protocol support lets each machine integrate seamlessly with mainstream cashless terminals including Nayax, PAX and local QR systems — saving you the cost of extra hardware and the headache of retrofitting later.

Are your machines compliant with European refrigerant regulations?

Yes. We use R290 natural refrigerant, a low-GWP solution that meets EU F-gas requirements while delivering efficient, stable cooling — ideal for the European market and a strong selling point for eco-conscious operators.

What certifications do your machines have?

All units are built in an ISO 9001-certified factory and comply with CE, FCC and RoHS standards. Full certificates are available for customs clearance and your local market registration — just request them with your quote.

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